Return Policy

Our Novanebula Innovate Private Limited return policy offers a generous two-day window for returns from the date of delivery. We regret to inform you that requests for refunds or exchanges cannot be accommodated if more than 2 days have passed since you received the product. To be eligible for a return within this timeframe, the item must meet one or more of the following criteria:

• Damaged upon delivery.
• Missing accompanying items or components.
• The received item differs from what was ordered.

Please ensure that the return shipment includes all original accessories, warranty cards, and price tags. A receipt or other proof of purchase is required for processing a return. It's important to note that shipping costs are non-refundable, and if a refund is issued, the return shipping costs will be deducted.

Refunds (If Applicable)

Upon receipt and thorough inspection of your returned item, you will receive a confirmation email. You will be promptly notified whether your refund request has been approved or rejected. Refunds will be processed only if the product passes our stringent quality inspection.

Please allow 5-7 business days for the refunded amount to be credited back to your account. The delivery time for the exchanged item may vary depending on your location, and for your peace of mind, we strongly recommend using a trackable delivery service or obtaining shipment insurance to mitigate any risks. It's important to note that we cannot guarantee receipt of your returned item.

If you have any further questions or require assistance with your return, please do not hesitate to reach out to our customer service team at