PRIVACY POLICY

The "Internet Privacy Policy" on this page outlines how dezireart, the owner of Novanebula Innovate Private Limited and operator of this online platform, uses and protects any personal information that you give us when you use this website. By accessing and using our site, you're agreeing to the collection and use of your personal information as described here. This policy works in conjunction with the terms and conditions of the website but note that any links to external sites are outside our control and are not covered by our privacy guarantees. We are committed to ensuring the privacy and protection of our platform users' personal data.

 

Collection of Data

 

We collect and use different types of Personal Data, which you provide to us both directly and indirectly:

 

  • Identity Information: Such as your name, birth date, email address, usernames, passwords, customer identifiers, social media profiles, and gift card numbers.
  • Contact Information: Your phone number, postal and email addresses, Messenger ID, and other communication tools.
  • Location Data: Your home address, the IP address of logins, GPS data (if provided), and sites visited.
  • Transaction Data: Including payment details like credit card and bank account info, purchase details, delivery specifics, shopping history, and transaction IDs.
  • Behavioral and Profile Data: Your Wishlist, shopping habits, browsing history, fitness activities, product feedback, and social media engagement.
  • Community Contributions: Photos, videos, usernames, affiliations, feedback, rankings, event and group participation.
  • Online Data: Information collected via cookies, pixels, and tags, such as device or browser details, IP address, browsing patterns, and network security measures.
  • Communications: Records of interactions with our customer service, including emails, complaints, feedback, and calls.

 

Use of Data

 

We use your Personal Data for a variety of purposes, including to ensure the website runs smoothly, to maintain security, process sales and detect payment fraud, fulfill delivery, provide customer service, offer personalized marketing and targeted ads, develop products, comply with legal obligations, source user-generated content, and manage in-app messages.

 

For these purposes, we might share your information with other parts of the dezireart group. We hold onto your Personal Data only as long as needed for the purposes it was collected or used, except where we need to keep it for longer periods due to legal obligations.

 

Use of Cookies

 

Yes, indeed! Cookies are tiny text files that, with your permission, are transferred to your computer's hard drive via your web browser. These cookies enable a website or a service provider's system to recognize your browser and capture as well as store certain information. For example, we deploy cookies to help us remember and process the items in your shopping basket. They are also used to grasp your preferences based on past or current site activity, which allows us to offer you improved services. Furthermore, we utilize cookies to gather cumulative data about site traffic and site interactions, aiming to offer better site experiences and tools in the future.

 

Sharing Information

 

We might share aggregate user data and other non-personal information with third parties, which could include metrics about your engagement with the site. Moreover, your personal and other information might be shared with third-party entities, such as our marketing partners, for direct marketing purposes.

 

Your information, encompassing personal data, may also be shared as described at the moment of collection, in accordance with this Privacy Policy. Situations in which your information might be shared include:

 

  • Services by Third Parties:

Third-party service providers might be employed to carry out various tasks on our or the Site's behalf, such as managing operations, customer information, hosting, design, analytics, and administrative services. These providers might have access to your information in order to deliver these services efficiently.

 

  • To Safeguard the Company and Others:

Your information might be disclosed if we firmly believe that such action is necessary to protect or defend the rights, safety, or property of the Company or third parties. This includes enforcing our Privacy Policy, Terms & Conditions, and other agreements, or adhering to legal and regulatory requirements.

 

Storing Personal Information

 

dezireart commits to holding your personal information for the period necessary to fulfill the services or products you've requested. This also involves adhering to legal obligations and managing tax and accounting requirements that necessitate holding personal information for certain durations. In some cases, dezireart may de-identify your personal information, making it impossible to associate with you. This de-identified data can then be used indefinitely for research or statistical analyses.

 

Third-Party Website Links

 

Our sites may contain links to third-party websites, including those of advertisers, partners, and affiliates. These external sites have their own privacy policies, which might differ from ours. We recommend reviewing their privacy policies before sharing any personal information with them.

 

Payment Information

 

When you make a purchase, a third-party payment processor is used to handle your payment card details. Choosing to pay by credit card may involve sharing your order details with an external credit provider, which might require further information to assess your creditworthiness before granting credit.

 

Data Security Measures

 

We are committed to safeguarding your Personal Data and employ a comprehensive set of security practices. These include managerial, technical, operational, physical, and procedural measures, all designed to reduce the risks to your personal information. These practices are in accordance with applicable laws and regulations, aimed at preventing unauthorized access, loss, or alteration of your data.

 

We also ensure that our service providers adhere to these stringent security standards through binding contractual terms. However, it's important to recognize that transmitting Personal Data over the Internet always carries some risk. By choosing to share your Personal Information, you accept these inherent risks. Our effectiveness in protecting your Personal Information is also dependent on our access to it.

 

Children's Privacy Protection

 

Our Site is committed to not collecting or keeping personal information from those under the age of 18 intentionally. If it comes to our attention that personal information from a minor has been accidentally collected, we will take swift action to remove this information from our records.

 

Information Access

 

We strive to maintain the security, accuracy, and up-to-dateness of all information. If there are any errors, users are encouraged to inform us so that they can be corrected. Our team, including employees and contractors, adhere to strict confidentiality protocols.

 

Updates to the Privacy Policy

 

This Privacy Policy is subject to change and may be updated periodically. Any changes will be reflected in the revision date at the top of the policy. We recommend reviewing this policy frequently to stay informed of any updates. Your continued use of the Site or submission of information following these changes indicates your acceptance of the revised terms.

 

Resolving Concerns

 

At dezireart, your privacy is of utmost importance to us. In case you wish to stop receiving communications from us or if you have any privacy concerns, please contact us at:

novanebulainnovateprivatelimit@gmail.com