FAQ

What products do you offer?

We offer a diverse range of products, including stylish apparel and elegant furniture. Our apparel collection features the latest trends in clothing and accessories, while our furniture range includes everything from modern designs to classic pieces for every room in your home.


How can I place an order?

Placing an order is easy! Simply browse our website, select the items you wish to purchase, and add them to your cart. When you’re ready, proceed to checkout, where you’ll enter your shipping information and payment details. You’ll receive an order confirmation via email once your purchase is complete.


What payment methods do you accept?

We accept a variety of payment methods, including credit and debit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options. For specific payment inquiries, please contact our customer support team.


What is your return policy?

We offer a straightforward return policy. If you’re not satisfied with your purchase, you can return items within 3 days of receipt. Items must be in their original condition with tags attached. For detailed return instructions and eligibility, please refer to our Returns Policy page.

What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact our customer support team immediately. We will assist you in resolving the issue, including arranging for a replacement or refund if necessary. Please provide your order number and details of the issue when contacting us.

How can I contact customer support?

You can reach our customer support team via email at novanebulainnovateprivatelimit@gmail.com , or through our online contact form. Our team is here to assist you with any questions or concerns you may have.